Why an Enterprise CISO Chose TrollEye Over Big-Box Security Vendors
CorroHealth Enterprise CISO Ricoh Danielson needed more than another security tool with impressive marketing. He wanted experienced practitioners, faster support, and technology that could help his team understand and remediate risk without chasing down answers.
It actually does the work. Not from a sales perspective or a fancy report. It actually does the work.
What Made the Difference for CorroHealth
CorroHealth was not looking for another oversized security platform backed by a slow, inflexible vendor. Ricoh Danielson wanted a partner that combined practitioner expertise, responsive support, and technology his team could actually use to reduce risk.
Practitioner-Led Expertise
Ricoh chose TrollEye because the company was built by security practitioners who understand the work firsthand, not by a sales organization trying to fit every customer into the same product.
Agility When It Matters
When CorroHealth needs testing or support, it cannot wait nine or fifteen weeks to become a vendor’s priority. TrollEye gives Ricoh’s team the flexibility and speed to respond when the need arises.
A Team That Listens
CorroHealth can speak directly with TrollEye’s leadership and engineers, share feedback, and see meaningful ideas considered for the product instead of disappearing into a support queue.
Technology That Drives Action
Findings, affected assets, remediation timing, and recommendations are available in one place, making complex security issues easier to communicate to development and infrastructure teams.
From Security Findings to Faster Action
TrollEye gave CorroHealth more than additional visibility. By bringing findings, context, recommendations, and direct practitioner support together, the partnership helped Ricoh Danielson’s team respond faster and communicate remediation priorities more clearly across the organization.
A Clearer Path From Identification to Remediation
CorroHealth gained a more direct way to understand security findings, involve the right technical teams, and move issues toward resolution without unnecessary delays or layers of vendor communication.
Faster Response
CorroHealth gained quicker access to testing, support, and the practitioners responsible for the work, reducing the delays that often come with larger security vendors.
Faster Remediation
Clearer findings, affected assets, recommendations, and context made it easier for infrastructure and development teams to understand what needed to happen next.
Better Communication
Security issues could be translated into practical information that technical teams and executives could use to make decisions and move remediation forward.
My speed to respond and my speed to remediate have gone down dramatically.
Watch the Story or Read the Transcript
Hear directly from Ricoh Danielson about why CorroHealth chose TrollEye, what made the partnership different, and how it helped his team respond and remediate faster.
Ricoh Danielson on Choosing TrollEye
Why Ricoh Looked Beyond Big-Box Vendors
There are many tools out there for pen testing, continual pen testing, automated and autonomous pen testing, and red teaming. I think the big ones are overinflated and underdeliver. They are often more driven by sales than by technology expertise.
Why TrollEye Met CorroHealth’s Requirements
I know where the true nexus of TrollEye comes from, and that comes from a level of expertise that helps an executive make critical decisions. The tool meets our fundamental requirements, and it actually does the work. Not from a sales perspective or through a fancy report. It does the work.
Flexibility and Agility
The reason I chose TrollEye is the flexibility and agility it provides. If I need a penetration test done sooner rather than later, I know TrollEye will square that away. With the big vendors, you may be nine or fifteen weeks out and you are not the priority. With TrollEye, I can get what I need quickly.
A Team That Listens
The experience working with TrollEye’s team has been very good. The team listens to product feedback quickly and adjusts to meet market demand. You can talk directly to the CEO and engineers, share an idea, and receive an honest answer. When an idea makes sense, you can actually see it put on the roadmap.
Making Findings Easier to Act On
The tool is not clunky. I can identify code vulnerabilities, asset vulnerabilities, time to remediate, findings, and recommendations without chasing everything down. It makes complex issues easy enough to translate to development and infrastructure teams so they can understand how to fix them.
Faster Response, Remediation, and Scale
My speed to respond and my speed to remediate have gone down dramatically. My scalability, flexibility, and agility across the environment are much faster than with the big-box vendors. I can also avoid renegotiating every time we need something new and reallocate budget away from clunky tools.
Empowering the Team
The overall impact of TrollEye’s product is empowerment. It helped my team understand the complex nuances of code development, DevSecOps, and the dark web in a simple way. Analysts can move forward with clear direction, while executives can understand what is wrong and what needs to happen next.
Ricoh’s Advice to Other CISOs
To other CISOs, I would say: put the big names aside and pay attention. TrollEye may be the new kid on the block, but the company has serious people and expertise behind it. I wholeheartedly believe in the product, the people, the process, and the technology.
Transcript lightly edited for readability. Chapter timestamps are based on the subtitle file and point to the beginning of each topic.
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TrollEye empowered my team to understand complex security issues and explain them in a simple, actionable way.