Our Privacy Policy
Data security is a top priority for TrollEye, and TrollEye believes that working with skilled security researchers can identify weaknesses in any technology.
If you believe you’ve found a security vulnerability in TrollEye’s service, please notify us; we will work with you to resolve the issue promptly.
Privacy Policy
Effective as of December 21, 2023.
This Privacy Policy (the “Privacy Policy”) describes the privacy practices of TrollEye, LLC, and our subsidiaries (collectively, “TrollEye,” “we”, “us” or “our”) and how we handle personal information that we collect through our digital properties that link to this Privacy Policy, specifically our informational website, https://www.trolleyesecurity.com (the “Service”) and other activities described in this Privacy Policy.
TrollEye provides comprehensive, cybersecurity and cyber risk management services for our enterprise customers. This Privacy Policy does not apply to information that we process on behalf of our enterprise customers while providing TrollEye services to them, unless otherwise noted below. Our use of this information is restricted by our agreements with those enterprise customers. If you have concerns regarding personal information that we process on behalf of an enterprise customers, please direct your concerns to that enterprise customer.
Our website is designed for businesses and their representatives. We do not offer products or services for use by individuals for their personal, family or household purposes. Accordingly, we treat all personal information we collect as pertaining to individuals in their capacities as business representatives and not their individual capacities.
Personal Information We Collect
Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:
- Contact data, such as your first and last name, salutation, email address, billing and mailing addresses, professional title and company name, and phone number.
- Demographic data, such as your city, state, country of residence, postal code, and date of birth.
- Communications data that we exchange with you, including when you contact us with questions or feedback, through the Service or otherwise (unless you notify us in accordance with this Privacy Policy to delete such communications, if feasible).
- Job application data, such as professional credentials and skills, educational and work history, LinkedIn profile page, personal website, authorization to work in the U.S., immigration status, criminal history, and other information that may be included on a resume or curriculum vitae as well as in a cover letter. This may also include diversity information that you voluntarily provide.
- Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
- Biometric data, unless you notify us in accordance with this Privacy Policy to delete such data.
- Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
You are not required to provide your personal information. Our website is designed for businesses and their representatives. We do not offer products or services for use by individuals for their personal, family or household purposes. Accordingly, we treat all personal information we collect as pertaining to individuals in their capacities as business representatives and not their individual capacities.
Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services, such as:
- Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
- Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our marketing emails or clicked links within them.
These technologies may be employed for the following purposes:
- Advertising. Used by advertising companies to collect information about how you use our websites and other websites over time. These companies use this information to show you ads they believe will be relevant to you within our services and elsewhere, and to measure how the ads perform.
- Analytics. Help us understand how our services are performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients. For example, we use Google Analytics to help us understand user activity on the Service. You can learn more about Google Analytics at https://developers.google.com/analytics/resources and about how Google protects your data at http://www.google.com/analytics/learn/privacy.html. You can prevent the use of Google Analytics relating to your use of our sites by downloading and installing a browser plugin available at https://tools.google.com/dlpage/gaoptout?hl=en.
- Essential. Necessary to allow the technical operation of our services (e.g., remember preferences you set or information you entered on a previous page).
How We Use Your Personal Information
We may use your personal information for the purposes listed in the table below or as otherwise described at the time of collection. The table also lists, for each category, our expected retention period, use purposes, and whether we share your information with third parties for cross-context behavioral advertising.
Personal Information Category
| Retention Period
| Business Purposes
| Whether Shared
|
Identifiers, including your first and last name, salutation, alias, billing and mailing address, email address, professional title and company name, and phone number.
| 2 years, unless otherwise authorized by law
| Service delivery. We may use your personal information to:
Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into aggregated, de-identified, or other anonymous data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified, or other anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Marketing and advertising. We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:
To manage our recruiting and process employment applications. We may use personal information, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics.
Compliance and protection. We may use your personal information to:
| Shared
|
California Customer Records personal information, which includes your name, signature, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, and employment history. | 2 years, unless otherwise authorized by law
|
To manage our recruiting and process employment applications. We may use personal information, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics.
Compliance and protection. We may use your personal information to:
| Not shared
|
Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
| 2 years, unless otherwise authorized by law
| Service delivery. We may use your personal information to:
Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into aggregated, de-identified, or other anonymous data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified, or other anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Marketing and advertising. We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:
To manage our recruiting and process employment applications. We may use personal information, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics.
Compliance and protection. We may use your personal information to:
| Shared
|
Internet or other similar network activity, such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | 2 years, unless otherwise authorized by law
| Service delivery. We may use your personal information to:
Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into aggregated, de-identified, or other anonymous data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified, or other anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Marketing and advertising. We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:
To manage our recruiting and process employment applications. We may use personal information, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics.
Compliance and protection. We may use your personal information to:
| Shared
|
Demographic data, such as your city, state, country of residence, postal code, and date of birth.
| 2 years, unless otherwise authorized by law
| Service delivery. We may use your personal information to:
Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into aggregated, de-identified, or other anonymous data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified, or other anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Marketing and advertising. We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:
To manage our recruiting and process employment applications. We may use personal information, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics.
Compliance and protection. We may use your personal information to:
| Not shared
|
Communications data that we exchange with you, including when you contact us with questions or feedback, through the Service or otherwise. | 2 years, unless otherwise authorized by law or unless you notify us in accordance with the Privacy Policy to delete such communications, if feasible.
| Service delivery. We may use your personal information to:
Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into aggregated, de-identified, or other anonymous data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified, or other anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Marketing and advertising. We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:
To manage our recruiting and process employment applications. We may use personal information, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics.
Compliance and protection. We may use your personal information to:
| Not shared |
Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
| 2 years, unless otherwise authorized by law
| Service delivery. We may use your personal information to:
Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into aggregated, de-identified, or other anonymous data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified, or other anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Marketing and advertising. We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:
Compliance and protection. We may use your personal information to:
| Shared |
Professional or employment-related information and job application data, such as professional credentials and skills, current or past educational and work history or performance evaluations, LinkedIn profile page, personal website, authorization to work in the U.S., immigration status, criminal history, and other information that may be included on a resume or curriculum vitae as well as in a cover letter. This may also include diversity information that you voluntarily provide.
| 2 years, unless otherwise authorized by law
|
Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into aggregated, de-identified, or other anonymous data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified, or other anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
To manage our recruiting and process employment applications. We may use personal information, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics.
Compliance and protection. We may use your personal information to:
| Not shared
|
Non-public education information, which may include education records provided to us during your job application and directly related to grades or transcripts you provided to us.
| 2 years, unless otherwise authorized by law
| To manage our recruiting and process employment applications. We may use personal information, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics. | Not shared
|
Duration of Your Personal Information Retention
We will process and store your personal information for a duration of two (2) years, unless otherwise authorized by law.
Under certain circumstances, your personal information will be securely stored and isolated from any further processing until deletion is possible. For example, when we have a legitimate interest in the storage of your personal data for as long as it is subject to retention requirements or storage for evidence, fraud prevention, or security purposes. Thereafter, your personal data will be deleted from our systems.
How We Share Your Personal Information
Your personal information may be transferred to third parties when required for the purpose of providing the services or to fulfill our statutory tasks, or if you have expressly consented to this. In addition, personal information may be transferred to third parties to provide proof in case of a payment dispute or if we are under obligation to do so by law or by an enforceable official or court order. We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:
Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, marketing, and website analytics).
Advertising partners. Third-party advertising companies for the “interest-based advertising purposes” described above.
Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the “compliance and protection purposes” described above.
Business transferees. Acquirers and other relevant participants in business transactions (or negotiations and diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, TrollEye or our subsidiaries (including, in connection with a bankruptcy or similar proceedings).
We do not sell or share your personal information with any other third-party companies for their commercial or marketing use.
Your Rights
You have the following rights with respect to your personal information:
Opt-out of marketing communications or automated decisions regarding your personal information. You may opt-out of marketing-related emails or of automated decisions regarding your personal information by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at [email protected] or (833) 901-0971. Please note that if you choose to opt-out of such marketing-related emails or automated decisions, you may continue to receive service-related and other non-marketing emails.
Advertising choices. You can opt out of the use of your information for cross-context behavorial advertising and/or on the use of your sensitive personal information by contacting us at [email protected] or (833) 901-0971 and requesting to be opted out. You can also limit use of your information for interest-based advertising by:
- Browser settings. Blocking third-party cookies in your browser settings.
- Privacy browsers/plug-ins. Using privacy browsers or ad-blocking browser plug-ins that let you block tracking technologies.
- Platform settings. Using Google and Facebook’s opt-out features that let you opt-out of use of your information for interest-based advertising:
Google: https://adssettings.google.com/
Facebook: https://www.facebook.com/about/ads
- Ad industry tools. Opting out of interest-based ads from companies participating in the following industry opt-out programs:
Network Advertising Initiative:
http://www.networkadvertising.org/managing/opt_out.asp
Digital Advertising Alliance: optout.aboutads.info
AppChoices mobile app, available at https://www.youradchoices.com/appchoices, which will allow you to opt-out of interest-based ads in mobile apps served by participating members of the Digital Advertising Alliance.
- Mobile settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
You will need to apply these opt-out settings on each device from which you wish to opt-out.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
Updating and correcting information. You can remove, correct, or update your information, withdraw consent to the processing of your information, or object to our processing of your information, and we will process your request promptly after receipt. We will also direct third parties who previously were provided your information to remove your information unless such notification is impossible or involves disproportionate effort or unless you submitted your personal information to any such third party directly. Notwithstanding the foregoing, we are not responsible for removing your personal information from the lists of any third party.
Accessing your information. You have the right to access your personal information, You may request a copy of the personal information we have on you in a structured, machine-readable and commonly used format for the purpose of transfer to another company without restrictions from our side (known as data portability), if technically feasible. Please note, however, that we reserve the right to enforce the restrictions required by law in cases where we are obliged to store or process certain personal data, have an overriding interest to do so, or require it to assert claims. Data access request fees may be charged if your requests are repetitive, excessive, or unfounded. We will inform you if your request may incur any costs for you. Please note also that the exercise of such rights requires that you clearly prove your identity (e.g. with a copy of an identification card, if your identity cannot otherwise be clearly verified).
Notifications for Breach. In the event of a data breach, or in the event that we suspect a data breach, we will: (i) use our best efforts to promptly notify you, where technically feasible, and cooperate with you to investigate and resolve the data breach, and (ii) notify the competent authorities in accordance with applicable law.
Other Sites and Services
The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.
Security
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
International Data Transfer
We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred in countries other than the country in which the data was originally collected and where privacy laws may not be as protective as those in your state, province, or country, including destinations outside the European Economic Area (“EEA”) such as the United States or Switzerland. When your data is transferred to countries outside of the EEA or Switzerland, we ensure that appropriate safeguards are in place, we comply with applicable legal requirements providing adequate protection for the transfer of data to countries outside the EEA and/or Switzerland, and we enter into agreements with any subprocessors designed to ensure an adequate level of protection.
Children
The Service is not intended for use by children under 18 years of age. If we learn that we have collected personal information through the Service from a child under 18 without the consent of the child’s parent or guardian as required by law, we will delete it.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Service. We will disclose updates in the categories of personal information collected from you or our intended uses of such personal information if such new categories or uses are incompatible with the ones that were previously disclosed in this Privacy Policy. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.
How to Contact Us
Email: [email protected]
Mail: TrollEye Security LLC, 6150 GA 400, Ste. E, Cumming, GA 30028
Biometric Data
When you apply for cybersecurity and cyber risk management services through TrollEye, we may receive and process identity related information, including your biometric data, in connection with our internal processes on customer identity verification. This information may include facial scans and information derived from this data.
Use of biometric data. We may use the biometric data we obtain about you to: (i) verify applicants’ identities; (ii) comply with and enforce applicable legal requirements and policies, including this Privacy Policy; (iii) enforce our Terms of Use; (iv) protect our rights; (v) comply with legal holds; or and protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
Sharing of biometric data. We may share biometric data we obtain about applicants with: (i) service providers we have retained to perform services on our behalf (such as identity verification and data analytics); (ii) if we have a good-faith belief that disclosure is required by law or legal process, such as a subpoena, search warrant, or order of a court or tribunal; (iii) in response to requests by government agencies, such as law enforcement authorities; (iv) to establish, exercise or defend our legal rights; (v) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss in connection with an investigation of suspected or actual illegal activity; or (vi) otherwise with your consent.
Biometric Data Retention. To the extent required by Illinois state law, TrollEye will retain the biometric data of Illinois residents only until the occurrence of the first of the following, after which we will permanently destroy the biometric data:
- The initial purpose for collecting or obtaining such biometric data – as set out in this Privacy Policy – has been satisfied, or
- Three years following your last interaction with TrollEye or one of its enterprise customers.
Your California Privacy Rights Notice
Your California privacy rights. Under California’s Shine the Light law (California Civil Code Section 1798.83), the California Consumer Privacy Act of 2018, and the California Privacy Rights Act of 2020, California residents may ask companies with whom they have formed a business relationship primarily for personal, family or household purposes to provide the names of third parties to which they have disclosed certain personal information (as defined under the Shine the Light law) during the preceding calendar year for their own direct marketing purposes and the categories of personal information disclosed. You also have a right to non-discrimination for exercising your rights. You may send us requests for this information to [email protected]. In your request, you must include the statement “Shine the Light Request,” and provide your first and last name and mailing address and certify that you are a California resident. We reserve the right to require additional information to confirm your identity and California residency. Please note that we will not accept requests via mail or facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Last updated: 1/3/2024