What Phishing is, and How to Stop Successful Attacks
Phishing stands out as a particularly difficult challenge for modern organizations, blending social engineering with the stealth of technological exploitation, phishing was the most common initial attack vectors in 2025, accounting for 16% of data breaches. This article explains the process of phishing, its dangers, and, most crucially, how you can stop successful phishing attacks.
The Phishing Process
At the heart of phishing lies a deceptively simple premise: trick the target into believing they are interacting with a trusted entity, thereby coaxing them into divulging sensitive information or performing actions that compromise their security. This process can be broken down into four key steps.
The first step in a phishing campaign is the creation of the bait, a convincingly crafted email, message, or website that mimics legitimate communications from reputable sources. Cybercriminals invest considerable effort into making these lures as authentic-looking as possible, leveraging the logos, language, and layouts of genuine entities. Whether it’s a counterfeit banking website, a forged email from a tech giant, or a spoofed notification from a social networking site, the goal remains the same: to lower the target’s guard and persuade them to take the bait.
Attackers often create scenarios that aim to hook the victim by evoking a sense of urgency or appeal to the victim’s emotions, such as a fabricated alert about an unauthorized login attempt or an enticing offer too good to pass up. These tactics aim to cloud judgment and prompt hasty actions, such as clicking on a malicious link, entering login credentials into a fake website, or downloading an infected attachment.
Once the bait is taken, the trap snaps shut. The information entered into counterfeit websites, be it passwords, credit card numbers, or social security details, falls directly into the hands of the phishers. In other cases, clicking on a link may download malware onto the victim’s device, granting attackers unauthorized access to sensitive data, or roping the compromised system into a botnet for use in further cybercriminal activities.
To evade detection and prolong their campaign, phishers deploy various techniques to obscure their tracks. This includes the use of compromised email accounts for sending phishing emails, leveraging short-lived websites to host their phishing pages, and employing URL obfuscation methods to hide the malicious nature of their links. These tactics complicate efforts to trace the attack back to its source and take down phishing operations, thereby allowing the fraudsters to continue preying on unsuspecting victims.
The Effects of Phishing
The aftermath of a successful phishing attack can be devastating, with consequences that ripple outwards, affecting not only the immediate victim but also entire organization’s broader digital ecosystem.
Financial Toll
The most immediate and apparent impact of phishing is financial loss. For individuals, this can mean unauthorized transactions, drained bank accounts, or fraudulent charges on credit cards. Businesses, on the other hand, may face direct theft of funds, compensation costs to affected customers, and significant expenses related to forensic investigations, system remediation, and heightened security measures post-breach. In fact in 2025, data-breaches in which phishing was the initial attack vector, cost $4.80 million on average. However, the financial ramifications are just the tip of the iceberg.
Data Breaches
Phishing often serves as a precursor to more extensive data breaches. By obtaining employee login credentials, attackers can infiltrate an organization’s networks, accessing a treasure trove of sensitive information, personal data of customers, proprietary business information, and critical intellectual property. Such breaches can erode competitive advantages, lead to legal liabilities, and result in regulatory fines, especially with the stringent data protection laws in place around the world.
Reputation Damage
Perhaps one of the most lasting impacts of a phishing attack is the damage inflicted on the trust and confidence stakeholders have in an entity. For businesses, the revelation of a breach can lead to a loss of customer trust, negatively affecting customer retention and acquisition. The damage to a company’s reputation can take years to repair and, in some cases, may be irreversible.
Escalation of Cybercrime
The success of phishing attacks emboldens and funds cybercriminals, providing them with the resources and confidence to launch further attacks. This vicious cycle not only perpetuates phishing but also contributes to the sophistication and frequency of other forms of cybercrime, thereby exacerbating the cybersecurity challenges we face globally.
When examining the fallout that can occur from phishing attacks it becomes clear that adopting measures that both prevent and minimize phishing attacks is crucial to organizational security.
Real World Examples
Phishing attacks have left lasting marks on organizations across various sectors, these real-world incidents help illustrate the sophisticated nature of phishing and its devastating impact, ranging from financial losses to reputational damage and beyond.
Over a period of two years, from 2013 to 2015, a Lithuanian hacker named Evaldas Rimasauskas orchestrated a phishing scheme that defrauded Facebook and Google out of more than $100 million combined. Rimasauskas and his associates created a company in Latvia that bore the same name as a legitimate Asian-based computer hardware manufacturer.
They then sent fraudulent invoices to Facebook and Google, which appeared to be legitimate because they exploited the real company’s name. The tech giants, deceived by the authenticity of the invoices and the phishing emails, transferred millions of dollars into the scammer’s bank accounts.
The Democratic National Committee (DNC) in the United States was the victim of a sophisticated phishing attack in 2016, which led to a significant email leak. Cybercriminals sent spear-phishing emails to officials within the DNC, mimicking legitimate security notifications from Google. These emails urged the recipients to change their passwords due to a supposed breach.
When the links provided in the emails were clicked, they led to a fake Google login page designed to steal credentials. The attackers were able to gain access to the DNC’s network, leading to the theft and subsequent leak of thousands of emails.
In 2015, Anthem, one of the largest health insurance companies in the U.S., fell victim to a sophisticated phishing attack that resulted in the largest healthcare data breach in history. Attackers used a spear-phishing email to infiltrate Anthem’s IT system, ultimately gaining access to the personal information of nearly 80 million individuals, including names, Social Security numbers, dates of birth, addresses, and employment information.
The breach not only exposed millions to the risk of identity theft but also resulted in Anthem incurring costs of over $100 million in terms of breach response and remediation efforts.
Strategies For Defending Against Phishing Attacks
To combat phishing, organizations must deploy a multifaceted defense strategy, integrating technological solutions and user education to create a robust barrier against these deceptive attacks. The following section recommends a series of critical cybersecurity measures, DKIM, DMARC, SPF, Anti-malware, Anti-Spam protection, warning banners, and end-user training, which each play a pivotal role in fortifying defenses against phishing.
- DKIM – DKIM (DomainKeys Identified Mail) adds a digital signature to emails, allowing the recipient to verify the message’s authenticity and integrity, significantly reducing the risk of email spoofing and phishing attacks.
- DMARC – DMARC (Domain-based Message Authentication, Reporting, and Conformance) works with DKIM and SPF to ensure emails are authenticated, preventing unauthorized use of a domain and reducing the chances of phishing emails reaching their target.
- SPF – SPF (Sender Policy Framework) helps prevent email spoofing by verifying that incoming messages originate from a list of approved IP addresses, making it harder for phishing emails to masquerade as legitimate correspondence.
- Anti-Malware Protection – Anti-malware software scans for and removes malicious code from emails and attachments, protecting users from malware that might be distributed via phishing attempts.
- Anti-Spam Protection – Anti-spam filters scrutinize incoming emails based on known characteristics of spam and phishing attempts, such as suspicious senders or content, effectively reducing the number of phishing emails that reach users.
- Warning Banners – Warning banners flag emails from external sources, making users more cautious about opening attachments or clicking links, thereby reducing the likelihood of falling victim to phishing schemes.
- End User Training – Educating users on the dangers of phishing and teaching them how to recognize suspicious emails empowers them to act as the first line of defense against phishing attempts.
Using Phishing Assessments
On top of the strategies listed above, phishing assessments are a vital tool in combatting phishing, offering organizations the means to not only gauge the effectiveness of their existing defenses but also to reinforce their resilience against this threat.
Phishing assessments simulate real-world phishing attacks in a controlled environment, targeting employees with the goal of gauging the effectiveness of current controls and training. These simulations are designed to mimic the tactics, techniques, and procedures used by actual attackers, providing a realistic test of how well an organization’s members can identify and respond to phishing attempts.
One of the key benefits of phishing assessments is the illumination of vulnerabilities within an organization’s human and technological defenses. By identifying which employees are susceptible to phishing scams, organizations can tailor their training programs to address specific weaknesses, transforming potential entry points for attackers into robust barriers. This targeted education ensures that all members of the organization, regardless of their role, become proficient in recognizing and responding to phishing attempts, effectively becoming human firewalls.
The dynamic nature of phishing techniques means that what works today may not be effective tomorrow. Phishing assessments allow organizations to stay one step ahead by regularly updating their training content to reflect the latest phishing trends and tactics. This continuous cycle of assessment and education ensures that defenses remain relevant and effective, even as attackers evolve their strategies.
Beyond the immediate benefits of identifying vulnerabilities and improving resilience, regular phishing assessments contribute to fostering a culture of cybersecurity awareness within organizations. They serve as constant a reminder of this threat and encourage vigilance among all members. This heightened awareness is crucial and helps ensure that cybersecurity best practices are upheld across all aspects of digital interaction.
Download Enhancing Employee Training With Phishing Assessments
Learn how you can use phishing assessments to identify risks in your human firewall, and to improve your training program to reduce successful attacks.
Phishing assessments are not merely a defensive tactic; they are an essential component of a proactive cybersecurity strategy. By embracing these simulations, organizations and individuals can transform potential vulnerabilities into fortified defenses, significantly reducing the risk of falling victim to phishing attacks.


