TrollEye Security

Your Guide to Conducting an Effective Incident Response Tabletop Exercise

The Next Step in Maturing Your Incident Response Strategy

You’ve covered the security basics, firewalls, endpoint protection, MFA, even penetration testing. But what happens when ransomware hits on a Friday afternoon, or a phishing email compromises an executive? No matter how strong your defenses are, your incident response strategy must be just as strong to stop an attack in its tracks.

That’s why incident response tabletop exercises are a critical next step in any mature security strategy. These simulated attack scenarios allow you to evaluate your strategy in a safe environment, uncover gaps in communication and coordination, and refine your response playbook, before a real breach puts them to the test.

How to Plan and Execute Your Tabletop Exercise

A successful tabletop exercise starts well before anyone sits down at the table. It requires thoughtful planning, alignment with business priorities, and a clear understanding of your organization’s current maturity level. The more intentional you are during this phase, the more valuable the exercise becomes.

Here’s how to get it right from start to finish:

Plan Objectives and Scope

Start by establishing what you want to achieve. Your objectives should be specific, measurable, and directly tied to your organization’s real-world risks. Are you testing how quickly incidents escalate to leadership? Validating communications during a ransomware event? Assessing coordination between Legal and Security in a third-party breach?

Once the goal is clear, determine the scale of the exercise: a focused scenario involving one department, or a company-wide simulation involving cross-functional teams. The scope should match the complexity of your objective and the maturity of your incident response capabilities.

Design a Realistic Scenario

Craft a scenario that feels plausible and aligns with your top threat vectors, ransomware, business email compromise, data exfiltration ect. Add meaningful context: When does the incident occur? Who reports it? What’s impacted? How is it discovered?

Build the scenario as a timeline using injects, step-by-step updates that mimic how a real incident unfolds. These could include a sudden system outage, a ransom demand, media inquiries, or regulatory pressure. Each inject should force decision-making and stimulate discussion across roles.

Critically, the scenario should tie back to your actual incident response plan. Encourage participants to reference playbooks, escalation paths, and backup strategies. Gaps in documentation or unclear roles often surface naturally during this phase, and that’s where the value lies.

Assemble the Right Participants

Your incident response doesn’t happen in a vacuum, and neither should your tabletop exercise. Be sure to choose participants based on the roles defined in your IR plan, which typically includes:

  • Technical teams (security, infrastructure, IT).

  • Executive leadership (for high-severity scenarios).

  • Legal and compliance.

  • HR (for insider threats or employee-related incidents).

  • Communications and PR.

Ensure each participant understands their role, why they’re included, and what decisions or insights are expected from them. When everyone at the table reflects your actual response structure, the outcomes become much more actionable.

Facilitate the Exercise and Observe

A skilled facilitator is essential to keeping the exercise focused and productive. Their role is to guide the discussion by introducing injects at appropriate moments and prompting critical thinking. Ask targeted questions like:

  • “Would we choose to shut down systems to contain the threat, knowing it could disrupt critical services?”

  • “How do we weigh the risk of early disclosure against the possibility of public exposure through other channels?”

  • “If this incident were to go public tomorrow, are we comfortable with the actions we’re taking today?”

  • “What’s the worst-case outcome from the decisions we’re making right now, and are we prepared to defend them to customers, regulators, and the media?”

Don’t allow technical voices to dominate, prompt input from Legal, HR, and Communications by presenting decision points relevant to their roles. This helps the exercise to be a more complete and realistic evaluation of your organization’s response capabilities.

Debrief and Deliver Actionable Insights

Once the exercise concludes, don’t wait to review what happened. Host a structured debrief while the experience is still fresh. Discuss:

  • What worked as expected?

  • Where did confusion, delay, or uncertainty arise?

  • Were escalation paths followed? Were they clear?

  • Did documentation support the response or hold it back?

Document all observations and turn them into a prioritized action plan. This might include updating your IR documentation, clarifying responsibilities, improving communication protocols, or scheduling follow-up training.

A tabletop exercise is only as valuable as what you do with the results. When used correctly, it becomes a useful tool for strengthening your security posture, not just a one-time drill.

Case Study - How GBC Strengthened Readiness Through a Tabletop Exercise Built From Real Findings

A well-designed tabletop exercise should be grounded in real risk, not hypothetical scenarios. This is why, when General Bank of Canada (GBC) completed a red teaming assessment with us, we followed it with a tailored tabletop exercise built directly on the findings from that assessment. This approach made the scenario both relevant and urgent.

The exercise simulated an insider threat that evolved into a ransomware outbreak, and included the exploitation of specific vulnerabilities uncovered during the red team operation. This allowed GBC to evaluate their detection, containment, and recovery procedures in a realistic context, with each department, from IT and Compliance to Executive Leadership, confronting decisions they could plausibly face in a live incident.

Rather than focusing on generic roles and responses, the exercise helped GBC test how their actual processes would hold up under pressure. The result was a deeper understanding of cross-functional responsibilities, clearer escalation paths, and a more aligned incident response strategy.

For organizations looking to get the most value from a tabletop exercise, anchoring the scenario in real findings is one of the most effective ways to ensure it delivers lasting impact.

The incident response table-top exercise proved extremely valuable in testing our detection capabilities, containment strategies, and recovery processes. The exercise simulated a network compromise scenario involving an insider threat, lateral movement through the network, and potential ransomware deployment. Our incident response process worked exceptionally well, with the vigilance of users at every step demonstrating the strength of our security posture. The exercise highlighted the importance of continued testing and practice to maintain readiness against evolving threats.

Adam Ennamli
Chief Risk Officer at General Bank of Canada

Need a Trusted Partner? TrollEye Can Help

While some organizations choose to run tabletop exercises internally, many find greater value in partnering with a trusted third party. That’s where TrollEye Security comes in. We bring real-world experience, objective facilitation, and tested methodologies to help your team get the most out of every session, without the burden of planning and coordination falling solely on your shoulders.

Our tabletop exercises are tailored to your business, your risks, and your team. We handle everything from scenario design and logistics to facilitation and after-action reporting. Each session is run by at least two of our experienced security professionals who understand both the technical and organizational challenges of incident response.

If you’re looking to move beyond compliance-driven drills and create exercises that actually improve your readiness, TrollEye Security is ready to lead the way. Let us help you prepare, because when it’s real, there’s no room for guesswork.

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